Send a Case

Traditional Case
Digital Case

  • Already have an account? Schedule a pickup online! MY ACCOUNT (Customer Portal).

  • To set up a new account, please fill out a New Account Form and email it to your Modern Dental Center of choice. We are also available to assist you over the phone.

  • Prepare Rx Form and properly package your case for pickup.

*Shipping delays may occur due to holidays or UPS disruptions

Send a Digital Impression

Select an IOS system and follow the instructions.

Send a Traditional Impression

  1. Verify the impressions for accuracy and quality. Please follow safety guidelines and pack your sanitized impression and bite in a biohazard or a sanitary Ziploc bag. If you are sending models, PLEASE WRAP IN BUBBLE WRAP before placing them in the bag, or they will break in transit! Any small parts should be put in a vial or an envelope. 

  2. Complete and sign the prescription form. Don’t forget material choice and shade! Please attach to the OUTSIDE of the biohazard bag.

  3. If you have multiple cases in a box, please staple the Rx to the matching impression. Please DO NOT put the Rx inside the bag! You can mail as many cases as you can fit in one box/bag using just ONE label.

  4. Refer to our RETURN DATE CALENDAR for the accurate date the case will return to your office. The Return Date Calendar has two dates in each box (the date you are sending the case (today's calendar date), and the second date in bold is the date on or before the case will be back in your office! *

  5. Schedule the PICKUP with UPS/FedEx online. If you don’t have an account yet, please call, and we will set up your office in our system! Place the case boxes into the shipping bag, then attach the shipping label to the bag.  

  6. If you have photos to send, please email them to info@moderndentalusa.com and reference the Doctor and Patient names so we can match them to the case.

Return Date Calendar

Use this to know the accurate date the case will return to your office.

Zone 1 Calendar
Zone 2 Calendar

Your local Modern Dental Center is happy to quickly replenish any supplies that you need. Supplies can be sent immediately or with your next case.

Order Supplies

Order Supplies

Our goal is to make your experience with Modern Dental Laboratory USA excellent, and our shipping department is no exception.

Shipping Guidelines

Shipping Terms: FOB: Shipping Point

Modern Dental Center - Atlanta
Phone: 800.833.2343
Email: infoatlanta@moderndentalusa.com
Print UPS Shipping Label

Rx Form for Each Center

Prepare RX Form
Sleep Rx Form
New Account Form

Modern Dental Center - Boston
Phone: 888.659.5913
Email: infoboston@moderndentalusa.com
Print UPS Shipping Label

Prepare RX Form
Sleep Rx Form
New Account Form

Modern Dental Center - California
Phone: 888.992.2950
Email: infocalifornia@moderndentalusa.com
Print UPS Shipping Label

Prepare RX Form
Sleep Rx Form
New Account Form

Modern Dental Center - Chicago
Phone: 866.963.6856
Email: infochicago@moderndentalusa.com
Print UPS Shipping Label

Prepare RX Form
Sleep Rx Form
New Account Form

Modern Dental Center - Michigan
Phone: 800.833.3865
Email: infobrighton@moderndentalusa.com
Print UPS Shipping Label

Prepare RX Form
Sleep Rx Form
New Account Form

Modern Dental Center - Savannah
Phone: 844.886.6337
Email: infosavannah@moderndentalusa.com
Print UPS Shipping Label

Prepare RX Form
Sleep Rx Form
New Account Form

Modern Dental Center - Seattle
Phone: 800.860.5006
Email: infoseattle@moderndentalusa.com
Print UPS Shipping Label

Prepare RX Form
Sleep Rx Form
New Account Form

Modern Dental Center - Wilmington
Phone: 844.872.6633
Email: infowilmington@moderndentalusa.com
Print UPS Shipping Label

Prepare RX Form
Sleep Rx Form
New Account Form